Introduction
As our organization continues to grow, the need for efficient, scalable, and value-creating processes becomes increasingly important. To support this development, process management must evolve from a compliance-focused activity into a strategic capability that actively improves organizational performance.
This role will lead process and improvement initiatives across the organization, establish modern process management practices, and drive collaboration between stakeholders to identify, optimize, and govern processes management activities.
This new resource will allow to:
Transform process management into a strategic enabler for the organization.
Drive efficiency, transparency, and scalability across functions.
Enhance stakeholder collaboration and process ownership.
Tasks
- Develop and establish a value-driven process management framework across the organization.
- Manage and continuously improve existing processes, policies, and governance structures.
- Define and maintain process management standards, methods, and rules incl. performance reporting.
- Support process modelling, optimization, and harmonization initiatives together with process owners and stakeholders.
- Lead cross-functional process improvement projects and change initiatives.
- Operate and continuously enhance QMS tools, including user support and training.
- Increase process transparency, efficiency, and organizational scalability.
Placeholder Job Ad Video (do not remove)
Qualifications
- Master's degree in a technical field of study (ideally with a focus on process management)
- Comprehensive experience in process management and process management tools
- Strong structural, coordination, and organizational skills
- Business-fluent English, both written and spoken, and Spanish language
- Experience in establishing organization-wide process management frameworks or operating models
- Experience in process management, modelling, and optimization leveraging AI
- Experience in leading cross-functional projects and change initiatives
- Knowledge of quality and management systems (e.g., ISO 9001)
- Experience with process management tools
- Experience in process performance measurement and reporting
- Strong stakeholder management and workshop facilitation skills
- Experience in training, communication, and organizational change support